When we first talk with prospective clients we love to give them a studio tour. Our studio is a wonderful showcase of our work with more than one hundred and fifty imaginative samples on display, plus the uniqueness of the building and grounds. Hazelnut Inn is next door and also included on most tours. During the client’s visit they get to see first hand what is involved to bring a project to life. But the purpose of the tours is not merely to show our prospective clients what we do. We are learning too. While the clients are viewing our studio we are watching them carefully. What is their reaction to our magic? What are they drawn to? What do they particularly love? What do they not notice? Do they ‘get’ our magic? By the time our tour is complete we often have a pretty good idea of what we might be able to do for them.
